RapidReviews
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      • Adding a Contact
      • Importing Contacts
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      • API
    • Managing Contacts
      • Editing a contact
      • Sending to existing contacts
      • Unsubscribing contacts
      • Tagging contacts
      • Add Contact Notes
      • Finding Contacts
      • How to use custom metadata?
    • Audiences & Segments
      • Audience VS Segment
      • Audiences
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    • Tags
  • Inbox
    • Getting Started with Inbox
      • Connecting a Phone Number
      • Sending Messages
      • Web Chat Widget
        • Installing Web Chat Widgets on WordPress
        • Installing Web Chat Widget on Shopify
        • Installing Web Chat Widget on Wix
    • Navigating the Inbox
      • Switching Between Business Locations
      • Opening or Closing a Chat Conversation
      • Finding a Conversation
      • Understanding Inbox Notifications
      • Inbound Settings
  • REVIEWS
    • Getting Started with Reviews
      • Connecting to Google
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      • Creating review forms
      • Create review automation
    • Review Forms Overview
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      • Review form analytics
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    • AI feature - Atlas
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    • No Google Account
  • Reports
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      • Invitations
        • DKIM - AWS
      • Integrations
      • Reviews
      • Contacts Settings
      • Inbox Settings
    • Account
      • Profile
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On this page
  • Automation performance
  • Activity by date
  • Invitation performance
  • Connected form
  • Contacts reached

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  1. Campaigns
  2. Automations Overview

Automation Analytics

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Last updated 1 year ago

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Automation performance

  • Start rate - is the number of contacts the automation has started to follow up.

  • Click rate - is the number of contacts which interacted with the email or SMS text message received.

  • Unsubscribe rate - is the number of contacts followed up by the automation which unsubscribed.

Activity by date

Invitation performance

This is an overview on how the automation invitations are performing.

Connected form

The form that is connected to this automation. You can also check the form analysis by clicking on the View Report button.

Contacts reached

See all the contacts reached by the campaign and their status and interaction level.