Sending Messages

Sending a Message

Keep in touch with your customers by connecting with them via text messages. Communication works best when it’s personal.

Hint: Text messages aren't emails. Keep them short and sweet.

To send a message:

1. Go to inbox.

2. Click the new message icon.

3. Search for a contact.

4. Click on the contact.

1. Write your message.

2. Click send.

Replying to Messages

To reply to a message:

1. Go to inbox.

2. Select the conversation you want to reply to.

3. Create your response.

4. Click send.

Inbox SMS options

When sending or replying to a message, you have the following options.

	Take advantage of Atlas our AI helper. AI feature - Atlas
	Insert emojis.
	Send file attachements (images,PDF..).
	Insert predefine templates.
	Insert link to existing forms (review, survey, referral, video testimonial).
Notes	Add custom notes only visible to platform users.